Are bills included?
Yes bills are included on a fair use policy this includes Gas, Electric, water and internet.
What license lengths do you do?
At Uni City Lodge we offer two different licence lengths 43 weeks and 50 weeks.
How do I pay?
Once you are ready to book with Uni City Lodge you need to fill out the application form on our website, this will then be checked by a member of our team who will then contact you regarding payment. We accept cash delivered to Uni City Lodge’s office, UK Bank transfer and International Bank Transfer. At this time we do not accept card payments but may in the future.
What is included in the apartment?
All apartments have their own kitchen/ kitchenette and shower room. The kitchen/ kitchenette consists of fridge/ fridge freezer, oven/ mini oven, kettle, toaster and microwave. The private shower room consists of W/C, Sink and shower. The bedroom(s) consist of a bed (size depending on room selection), Wardrobe/ rail, desk and chair, Dining table and chairs in some of our larger apartments.
Have you got any pictures of the room?
We strongly recommend a viewing of our rooms however if you are unable to visit then pictures are available on our website to give you an idea of the accommodation that we have to offer.
Do you clean the room?
Students are responsible for cleaning their own rooms. We provide a 4 weekly vacuuming service included in your licence fee. Any further cleaning that is required can be arranged subject to availability at a cost to the student.
Once I pay the holding fee/licence fee am I guaranteed a room?
If a holding fee has been paid you are guaranteed a room/ apartment proving you meet the agreed payments. If Licence fee is paid in full you are guaranteed a room/ apartment.
How many guests am I allowed?
Due to fire safety regulations we allow two guests per student, these guests need to sign in/ out. We understand that on some occasions you may wish to have more guests, this can be arranged by sending an email to the office to make a request.
How do I get my parcels?
Parcels are delivered to the office where a member of our team will sign for them. Once sorted you will then be contacted to arrange collection. If you are unable to collect in office hours you may be able to collect from the night security with prior arrangement by emailing your request to the office.
I have viewed a room that I like. Can I book that exact room?
Rooms/ apartments are allocated on a first come first served basis. You may put in a request for your requirements at time of booking and we will try our best to accommodate you.
Do you provide internet?
Hard wired internet is provided as part of the licence agreement and is included in your payment.
Is there a lift?
The lift is available on check in and check out to assist with luggage however outside of these times the lift is solely for the use of disabled guests and the staff of Uni City Lodge.
What size is the bed?
The bed sizes vary depending on the room that you book. Single 3ft, ¾ 4ft, Double 4ft 6”, King 5ft. These are standard UK bed sizes.
Can I move in early?
Rooms are available for an early check in subject to availability.
Can I have a payment plan?
Payment plans are offered to UK students only, subject to acceptance.
What date does the license start?
Please see Get a quote section on our website as this changes year to year.
How far away is the university?
The University Hub is a 7-8 minute walk from both Uni City Lodge properties.
How can I arrange a viewing?
Viewings can be arranged on our website by filling out the form, a member of our team will then contact you to confirm a time and date.
Can people stay over?
You are entitled to have an overnight guest two nights in every week however if you have a special request and require your guest to stay over for extra night(s) then please email the office to make a request.
How do I get my post?
Post will be delivered to the office where a member of staff will sort and distribute to the student post boxes. You will then be able to collect in your own time.
Is there a laundry room?
We have a coin operated washing machine and tumble dryer located in both properties.